Customer satisfaction: a difficult to quantify and analyzed indicator
June 16, 2020
Customer satisfaction is a criterion that is difficult to quantify and analyzed because inevitably subjective. Without a proper measuring tool, this customer sa...
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How to make a target bonus effective?
June 09, 2020
According to the latest variable compensation survey published in 2016, 36% of executives believe that the target bonus represents the best financial incentive ...
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Recruiting sales people: what profiles for a cross-functional and efficient team
June 02, 2020
If the archetypes of the sales people die hard, we forget that there are very different positions, but especially very heterogeneous profiles and that will nece...
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Omni-channel strategy: moving to an incentive compensation transformation
March 24, 2020
When more and more sales are achieved partially or even exclusively on internet, a large number of salespeople are struggling with the development of the digita...
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Should we cap incentive compensation of sales people?
March 17, 2020
According to the latest variable compensation survey published in 2016, more than 87% of business executives and sales managers believe that introducing incenti...
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Bonuses for support functions: can incentive compensation extend beyond commercial function?
March 10, 2020
According to a recent study on variable pay, conducted by Hays, more than 61% of French employees would consider changing jobs in order to obtain a more attract...
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Trade management: 6 tips for over motivated teams!
February 25, 2020
The key of business management is always the motivation of sales people and their support to help them become more efficient. Crucial process for your company, ...
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Commercial performance: How to get a commercial team at the top?
February 18, 2020
Competition between companies: an undeniably daily fight. As a result, you need efficient salespeople, committed and motivated to keep making money despite a di...
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Junior sales people, digital natives, experienced managers, seniors: how to motivate them?
February 11, 2020
There are four main business profiles: junior sales people, young people, experienced executives and senior sales people. The expectations and objectives of eac...
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Warning: never under-estimate the role of HR in the motivation of sales people!
February 04, 2020
The role of a Human Resources manager in motivating your sales team is essential. Ideal interlocutor between the employees and the brand of the employer, it act...
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Incentive compensation for team spirit and success
January 28, 2020
One for all and all for one! Team cohesion will ensure your success. Our advice for your variable incentive compensation plan also contributes to it.
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Omni Channel strategy: what tools?
January 21, 2020
"We are looking at a convergence between pre-sales and after-sales. This phenomenon is directly related to the omni-channel concept and the notion of customer j...
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