Customer satisfaction: a difficult to quantify and analyzed indicator
June 16, 2020
Customer satisfaction is a criterion that is difficult to quantify and analyzed because inevitably subjective. Without a proper measuring tool, this customer sa...
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Incentive compensation in HR functions: where do we stand?
November 05, 2019
Recruitment, talent management, training: these three roles of the HR function are undeniable drivers of performance within the company. Here are the key indica...
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Incentive compensation : Which indicators to use for the support functions?
October 22, 2019
"Historically, variable compensation mainly concerns sales teams. In recent years, it has tended to extend to all of the company's jobs. Thus, the marketing fun...
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Indicators of incentive compensation: On what to incentivize your commercial people?
July 25, 2019
The choice of incentive compensation and performance indicators is essential to effectively translate your business strategy. They must be quantifiable, availab...
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How to motivate your team sustainably? Think about incentive compensation!
March 26, 2019
While incentive compensation is the most used incitement for the sales force, motivating its sales teams also involves other factors that must take into account...
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